Shipping Policy

Kurti Aura
(Owned by Maa Karni Enterprises)

Thank you for shopping with Kurti Aura. We are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines our shipping process and timelines.

1. Order Processing

Orders are processed within 1–3 business days after confirmation.
Orders are not processed on Sundays or public holidays.
Once your order is shipped, you will receive a confirmation via email or SMS.

2. Shipping Time

Estimated delivery time: 3–7 business days depending on your location.
Delivery times may vary due to courier availability, weather conditions, or other external factors.

3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout.
Free shipping may be offered on selected orders or promotions.

4. Order Tracking

Once shipped, tracking details will be shared with you via email or SMS.
You can use the tracking link to monitor your shipment status.

5. Delivery Issues

If your order is delayed or not delivered within the estimated time, please contact us.
In case of incorrect address provided by the customer, delays or additional charges may apply.

6. Undelivered Packages

If a package is returned to us due to failed delivery attempts, we will contact you for re-shipment.
Additional shipping charges may be applicable.

7. Damaged or Incorrect Orders

If you receive a damaged or wrong product, please contact us within 48 hours of delivery with photos as proof.
We will arrange a replacement or refund as per our Return & Refund Policy.

8. Contact Us

For any shipping-related queries:

📧 Email: Maakarnienterprises30@gmail.com
🏢 Brand: Kurti Aura
🏢 Owned by: Maa Karni Enterprises

We appreciate your trust in Kurti Aura and strive to provide a smooth shopping experience.